The successful manager


Starting to manage or lead a team from scratch can be very daunting. This course provides the vital practical tools and techniques for delegates to manage and develop themselves and their teams to ensure that their departmental and organisational goals are achieved. 

Learning Outcomes:

By the end of this course, participants will obtain a greater understanding of:

  • The importance of developing themselves and the concept and practical application of emotional intelligence
  • Motivating and empowering themselves and their teams
  • Conducting effective coaching sessions with ease and confidence
  • Improving and develop their people management skills, through the application of practical empathy and understanding diversity
  • Providing feedback and appraisal sessions
  • Delegating effectively
  • Creating a motivating climate in the workplace through effective leadership behaviour

Authored by: Simon Horton

Simon is a highly experienced trainer with many years experience of running personal development programmes at a host of blue-chip organisations. He began his career at Cap Gemini and, in 1989, left to work as a freelance management consultant, working mainly in the financial services sector. Simon also runs NLP certification courses to Master Practitioner level and presents regularly at NLP conferences.

CPD Points: 1.5

CPD Duration (hours): 1.5

Access: 12 months from purchase date

Price (excludes VAT): £50.00